Frequently Ask Questions




To help you understand our products and services better and facilitate an easy and fun user experience, we have put together a list of Frequently Asked Questions with their corresponding answers. In case your particular query or concern is not addressed in the below list, please feel free to contact our support professionals via the 24/7 Live Chat box (bottom right corner of your screen) for a quick response or visit our Contact Page for alternate ways to get in touch.

Helpdesk

Our Customer Service Live Chat and phone is available 24 hours a day. Simply click on the Live Chat box in the corner of our website. 

In the event something went wrong with the product you ordered, do not forget to send us your order number.

We value your concerns and we will process your questions as quickly as possible.

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